For plumbers & heating engineers

Missed call?
Lost job.Job on WhatsApp.

We answer when you can't, and send you the job.

Start on WhatsApp Try it as a customer
Keep your numberNo appFirst month free
  1. 1
    A customer rings you.You're under a sink. You can't pick up.
  2. 2
    Mind the Phone answers for you.Calms them down, helps stop the leak, takes their details.
  3. 3
    You get the job on WhatsApp.Name, address, problem, when they're free. Just ring back.
Don't take our word for it

Ring it yourself.

Play a customer with a burst pipe. Ask the price. Ask if someone can come today. Try to catch it out.

▶ Talk to the demo receptionist
In your browserAbout 2 minutes
Example conversation
There's water coming through my kitchen ceiling!
Right, don't touch the light switches in there. Do you know where your stopcock is?
Under the sink I think. How much is a call-out?
It's from £85, but the lads will confirm once they've seen it. Let's get that water off first.
What lands on your WhatsApp

Everything you need
to ring back.

  • Urgency, flagged, so emergencies come first
  • Owner or tenant, so you know who pays
  • Address and access: parking, pets, key safe
  • What they've already done, like the valve turned off
  • Their questions it couldn't answer, for you to answer
It knows its place

Helpful, and it knows its limits.

It will

  • Give gas and leak safety advice
  • Quote your "from" prices, only if you want it to
  • Flag emergencies
  • Note what it can't answer

It never

  • Books a slot in your name
  • Gives a fixed quote
  • Diagnoses the fault
  • Makes things up

You stay in charge. It just makes sure you never lose the job.

How it works

Set up in 3 minutes.
All on WhatsApp.

  1. Text START to our WhatsApp.No app, no forms, no passwords.
  2. Answer a few questions.Business name, area and hours, emergency cover, your prices (or none), a male or female voice.
  3. Dial one code, then ring yourself.We send you a short code to dial. Calls you miss, or can't take, now come to us. Same number as always. Ring your mobile from another phone to test it: the job lands on your WhatsApp.
Start on WhatsApp
Pricing

One plan. No contract.

£49 / month

One job a month pays for it.

  • 75 calls answered a month
  • Unlimited WhatsApp summaries
  • Your prices, area and hours
  • Male or female voice
  • First month free
  • Cancel by WhatsApp, anytime
Start free on WhatsApp

Busy month? We message you before you reach 75 calls. Never a surprise charge.

🔧 Founding members: the first 10 plumbers lock in £29/month for life.
Questions

Fair questions.

Will my customers know it's not a person?

If they ask, it says honestly that it's the office assistant taking calls while the team is on jobs. It never pretends to be you.

Do I keep my number?

Yes. You dial one code and your phone sends us only the calls you miss, are busy for, or can't get because you've no signal. Customers never see another number. Dial ##004# to switch it off.

What if it's a sales call?

It takes a name and number, says it'll pass it on, and politely ends the call. No job summary for you to wade through.

What about gas leaks?

It tells them to get out, not to touch switches, and to ring the National Gas Emergency line on 0800 111 999 straight away.

Where does my data go?

Call details are only used to send you the job. Never sold. Ask and we delete it.

What if I want to stop?

Dial ##004# to stop the forwarding and tell us on WhatsApp. No contract, no notice period.

Stop losing jobs
to voicemail.

Start on WhatsApp · first month free

I'm Benjamin, I built Mind the Phone so the calls you miss still turn into jobs. Questions? Message me on WhatsApp, I answer myself.

Start on WhatsApp · free